Investigative Services · Since 1992
Direct Insight Services delivers high-quality investigative work for the organizations that entrust us with their most sensitive information — and protects that information with the same discipline they would expect from a large enterprise.
Why clients choose us
The organizations we serve don't only need answers. They need to know that the reports, photographs, surveillance video, and investigative evidence we handle on their behalf are protected at every step.
We built Direct Insight Services around that expectation. Confidentiality, professionalism, and information security aren't add-ons to our work — they are the standard of care we apply to every case.
See who we serve →Investigations conducted to a professional standard, documented clearly, and ready to stand up to scrutiny.
Sensitive materials are exchanged and stored on independently audited, enterprise-grade platforms.
A single, accountable point of contact and confidential handling from intake to final report.
Information security
More of our clients are asking how their vendors safeguard confidential data — and some now ask whether vendors meet, or are working toward, recognized security standards such as SOC 2. We welcome those questions.
For security & compliance teams
Completing a vendor security review or questionnaire? Download a concise, one-page summary of how Direct Insight Services protects client information — ready to attach to your approval file.
View security overview →What we do
A focused set of capabilities for insurance, legal, and corporate clients. Every engagement is handled confidentially and documented to a professional standard.
Covert and overt surveillance with clear, timestamped video documentation and detailed activity reports.
Claim verification, activity checks, and background research supporting fair, well-documented outcomes.
Investigative support for counsel: witness location, statements, records research, and evidence collection.
Discreet inquiries for employers and corporations, handled with confidentiality and professionalism.
Thorough, source-verified background research to support informed, defensible decisions.
Public-records and asset research conducted lawfully and documented for downstream use.
Who we serve
Start a conversation
Tell us what you need at a high level and we'll follow up privately. Case details and sensitive files are always exchanged through our secure ShareFile portal, never plain email.